Nexus Service Manager is a leading Fire Protection Software that offers specialised modules for the fire industry. You can easily record and manage all the fire equipment at each property with the onsite equipment module. Nexus Service Manager is a local Australian product with local Australian support, unlike many other field service software products. You can focus on your business and let our support team handle the rest. This system is designed to integrate and centralise all your business data and activities. This enables you to store and report information more efficiently and accurately.
Nexus Comprehensive Equipment Management
You can effortlessly track and manage all fire protection equipment across multiple sites. This system can provide automated alerts for upcoming routine inspections, maintenance, and service requirements, ensuring that all equipment remains in optimal working order. It allows for the maintenance of accurate records of equipment installations, repairs, and replacements, providing valuable historical data for analysis and future planning.
Job Scheduling & Dispatch
Nexus service management software helps businesses efficiently schedule and dispatch technicians to jobs, optimizing routes and minimizing travel time. It enables the assignment of tasks, real-time progress tracking, and ensures the timely completion of service calls. Furthermore, the software facilitates the easy generation of professional service reports and invoices.
Enhanced Customer Relationship Management
By storing customer information, service history, and communication records in a centralized database housed within the secure Equinox data centre, we can help you build strong client relationships with peace of mind. This allows us to easily track customer interactions and address any concerns promptly. We can provide exceptional service and personalized communication, fostering deeper connections with our clients and when you're running out of time or words, we have Gemini AI integration to help you out.
Data-Driven Insights & Reporting
Gain valuable insights into business performance with customizable reports and dashboards. Track key metrics such as service call volume, technician productivity, and customer satisfaction. By identifying areas for improvement and leveraging data-driven decisions, you can optimize your company's operations and achieve greater success.
Unmatched Australian Support
By choosing Nexus Service Manager, you benefit from expert support from our dedicated Australian-based team. This ensures you receive prompt assistance with any software-related questions or issues. You can also enjoy ongoing training and support to maximize your investment in Nexus Service Manager.