Case Studies

Here are the average time improvements on common tasks:

  • Entering invoices: Down by 50%
  • Entering Payments: Down by 50%
  • Adding a new customer: Down by 25%
  • Finding customers: Down by 75%
  • Scheduling a new job: Down by 50%

We have achieved this by studying the way users interacts with Nexus Service Manager and by following the rule that a user should only enter unique data into the system. These averages are base on questionnaires from our customers using Nexus Service Manager.

To see how we can reduce wastage and improve efficiency in different areas of your business please ask us for an online demonstration.

We can also arrange for you to speak to an existing customer to see what they really think of Nexus Service Manager.

Case Study 1

We have been using Nexus Service Manager since the beginning of september 08, we have found your system to be much more user friendly than our previous system, every menu is in sequential order making the data entry process easier and much quicker, we find that each invoice from a brand new entry can be done on about a minute or 2, tracking down previous customers can be obtained in seconds, over all the ease of operation can be done in less than half the time from the previous system, feel free to allow any potential customers to contact us first if they have any queries about your system.

Gary Colligan
Managing Director
Sydney Wide Environmental Pest Control

Case Study 2

As we work in a niche industry, customised templates are an integral requirement to meet our business needs.
Nexus Service Manager has provided us with the exact customisable templates that we require.

As the company’s operation has expanded & evolved Nexus Service Manager has been able to customise the system to meet our ever changing requirements such as the remote connection of jobs via smart phones direct from Nexus Service Manager.

The customer support received from Nexus has been outstanding, particularly when our server failed; Nicholas was at our premises within 1 hour of us requesting emergency service response.

Nexus Service Manager has been the most utilisable tool along with exceptional customer Service. We would not hesitate in recommending Nexus Service Manager for all Service Based Companies.

Ron Watkins
Service Manager
Fire Evolution Pty Ltd

Nexus Service Manager Reviews

What Our Clients Are Saying

TESTIMOMIAL

After 10 years utilising what was at the time, the industry leading software, we were very hesitant to switch our CRM, as this appeared very daunting. The Nexus team made the transition as pain free as possible. They guided and supported us for as long as we required. If only we had jumped ship earlier.


Leah Manager of Mr Pesty

Nexus Service Manager has allowed Magic Glass the ability to efficiently schedule multiple vehicles & technicians across a wide range of works. The reporting framework benefits the business by providing simple metrics pertaining to success rates, time on site and other core KPI's. The responsive nature of the customer support team sets Nexus Service Manager apart from its competitors in this space.


John Wilson Chief Operating Officer of Magic Glass

We find that each invoice from a brand new entry can be done on about a minute or 2, tracking down previous customers can be obtained in seconds, over all the ease of operation can be done in less than half the time from the previous system.


Gary Colligan Director of Sydney Wide Environmental Pest Control

As the company's operation has expanded & evolved Nexus Service Manager has been able to configure the system to meet our ever changing requirements


Ron Watkins Service Manager of Essential Fire Systems

Seamless integrations with your favourite apps

GET IN TOUCH

Call us on 1300 301 302 or   Book a Demo