Curtains & Blinds Software - Nexus Service Manager

Specifically designed for Australian curtains & blinds businesses, Nexus Service Manager is the most user-friendly service management software available. Built over years with a deep understanding of your industry's unique needs, it simplifies your operations. As a proudly Australian owned company, we understand the challenges you face. That's why we provide outstanding local support, so you're always equipped to succeed. Nexus centralizes all your essential business information in one secure location. By seamlessly connecting data from your office and mobile devices, we give you a complete and accurate view of your operations. This centralized data hub simplifies management, improves reporting, and enables you to make data-driven decisions that fuel business growth.

Here are a few of the Favourited Features for Curtains & Blinds Businesses:

Customer Job Reminders

Ensure smooth installations and happy customers with automated appointment reminders. This feature automatically sends an email or SMS reminder the day before their scheduled curtains & blinds installation. This proactive notification confirms the appointment and ensures our installers have the necessary access. It also gives customers a convenient way to reschedule if needed.

Field Service Reports

Improve accuracy and efficiency with our mobile app for curtains & blinds installations. Installation teams can capture all essential details on-site, including photos, completed task lists, and client sign-offs, all within a user-friendly interface. Customizable templates ensure consistent data collection, and instant report generation and emailing streamlines your workflow. Secure cloud storage eliminates paper and simplifies record management.

Service Renewal Report

Improve customer satisfaction and drive repeat business with proactive follow-up using our Service Renewal Report. Identify past customers and send timely reminders about cleaning, maintenance, or upgrade options for their curtains & blinds via email, SMS, or mail. Demonstrate your commitment to their needs and encourage future business..

Drag and Drop Scheduling

Boost efficiency and enhance your professional image with automated appointment reminders. Clients receive email or SMS reminders the day before their scheduled installation, eliminating the need for your team to make reminder calls. This automated feature streamlines scheduling and helps prevent missed appointments, ensuring a smooth and professional experience for your clients.

Mobile App with Live Updates

Boost installation efficiency and capture all essential data with our mobile app. Provide your installation teams with instant access to job details, site plans, customer history, and more. They can easily record measurements, photos, notes, client signatures, and process payments, all within a simple and intuitive interface.

Mobile invoicing and Credit Card Payments

Provide a professional and convenient invoicing experience for your clients with mobile invoicing. Installation teams can generate and present invoices on-site, offering clients immediate clarity and convenience. Offer flexible payment options, including emailed invoices and instant payment via QR code. Integration with popular accounting systems like MYOB, Xero, and Reckon automates invoice and payment syncing, streamlining your back office. Process credit card payments securely through the app or our online payment system.

Online Customer Portal

Enhance communication and streamline your processes with our Customer Portal. Clients can easily view and accept quotes, track their order history, review invoices, and find important documents all in one place. Secure, customizable access levels ensure data privacy. Discover how our portal can benefit your curtains & blinds business â€“ book a demo today!

Features

Scheduling Management

Schedule smarter with accurate data available in real time.

Contact Management

Manage all the customers information from site to billing contacts.

Quoting

Generate quotes using different quote templates.

Invoicing

Generates an invoice with just one click of a button.

Stock Management

Track inventory easily and efficiently.

Job History and Tracking

Search for old jobs in seconds.

Technician Assignments

Create assignments for technicians and set reminders.

Accounts Integration

Seamlessly integrates with Reckon, Xero and MYOB.

Mobile App

Technicians can access their job runs, take photos, complete service reports and add notes.

Electronic Signature Capture

Collect customer signature with sign on glass.

Advanced Reporting

Analyse customers and technicians with advanced reporting options.

User Level Permissions

Allows you to control employees permission level access.

Employee Management

Record all your employee details, files and qualified skills in one system.

File/Document Management

Access customer and employee files from anywhere.

Onsite Equipment Management

Record all onsite equipment for each site.

Vehicle Management

View vehicle locations with WebFleet integration.

Customer Portal

Allow customers to view Quotes, Jobs and Invoices all in one centralized location.

Credit Card Processing

Accept credit cards payment online & onsite.

No Lock In Contract

Your free to change your mind or subscription at any time. The software grows with your business.

Free Training

All customers receive free onboard training. This helps customers get the most out of the software.

Unlimited Support

Not sure how to do something, just email or call support. Australian support that’s gives you the right answer every time.

Database Conversion

We offer database conversion services to make the process easy and more efficient. Read More

What Our Clients Are Saying

After 10 years utilising what was at the time, the industry leading software, we were very hesitant to switch our CRM, as this appeared very daunting. The Nexus team made the transition as pain free as possible. They guided and supported us for as long as we required. If only we had jumped ship earlier.

Leah Manager of Mr Pesty

Nexus Service Manager has allowed Magic Glass the ability to efficiently schedule multiple vehicles & technicians across a wide range of works. The reporting framework benefits the business by providing simple metrics pertaining to success rates, time on site and other core KPI's. The responsive nature of the customer support team sets Nexus Service Manager apart from its competitors in this space.

John Wilson Chief Operating Officer of Magic Glass

We find that each invoice from a brand new entry can be done on about a minute or 2, tracking down previous customers can be obtained in seconds, over all the ease of operation can be done in less than half the time from the previous system.

Gary Colligan Director of Sydney Wide Environmental Pest Control

As the company's operation has expanded & evolved Nexus Service Manager has been able to configure the system to meet our ever changing requirements

Ron Watkins Service Manager of Essential Fire Systems

Australian owned and operated

Nexus Service Manager is entirely Australian owned and Australian operated.

Additionally the application data and servers are also hosted in Sydney, Australia, keeping your data as safe and close to home as possible.

We offer unlimited telephone and email support for a smooth and convenient process.

Curtains & Blinds Software for Australian Businesses

Here are a few of the Favourited Features for Curtains & Blinds Businesses:

Features

What Our Clients Are Saying

Australian owned and operated

Seamless integrations with your favourite apps

GET IN TOUCH

Curtains & Blinds Software for Australian Businesses

Here are a few of the Favourited Features for Curtains & Blinds Businesses:

Features

What Our Clients Are Saying

TESTIMOMIAL

Australian owned and operated

Seamless integrations with your favourite apps

GET IN TOUCH