Run More Jobs.
Chase Less Paperwork.
Get Paid Faster.

Streamline and centralise your workflow processes

Nexus Service Manager is the all-in-one job management platform trusted by Pest Control, HVAC, Fire Protection and trade businesses across Australia and New Zealand.

Book a Free Demo Signup
Job Management Software

15+ YEARS OF DEVELOPMENT

12 SOFTWARE MODULES

450+ SYSTEM SETTINGS

70+ REPORTS

Technology At Work For You

Get the competitive edge by using our Field Service Management Software to increase profitability and decrease costs.

Nexus Service Manager is a cloud based job management software that offers the highest level of field service technology. This system is designed to collect all information and activities for your business. By integrating and centralising all business information, it allows for a more efficient and more accurate storage and reporting of information. Businesses can utilize the functionality of Nexus Service Manager to manage day to day jobs including quoting, invoicing, data capture and storage as well as use this software as your customer and employee database.

Developed and owned in Australia for Australian service industries such as Pest Control, HVAC Air Conditioning Services, Electrician, Plumbing & Gas fitting, Glass Repair and Glazing, Fire Protection, Landscaping, Lawn Care, CCTV Services, Safety Control and Security Services. Nexus Service Manager allows you to improve efficiency within the business, maximize productivity with field technicians and increase cash flow significantly.


Features

Scheduling Management Software

Scheduling Management

Schedule smarter with accurate data available in real time.

Customer Management Software

Contact Management

Manage all the customers information from site to billing contacts.

Quoting Management Software

Quoting

Generate quotes using different quote templates.

Mobile feild invoicing software

Invoicing

Generates an invoice with just one click of a button.

Scheduling Management Software

Stock Management

Track inventory easily and efficiently.

job management software

Job History and Tracking

Search for old jobs in seconds.

Technician Management Software

Technician Assignments

Create assignments for technicians and set reminders.

Accounts Integration

Accounts Integration

Seamlessly integrates with Reckon, Xero and MYOB.

Mobile Pest App

Mobile App

Technicians can access their job runs, take photos, complete service reports and add notes.

Electronic Signature

Electronic Signature Capture

Collect customer signature with sign on glass.

Advanced Reporting Software

Advanced Reporting

Analyse customers and technicians with advanced reporting options.

User Level Permissions

User Level Permissions

Allows you to control employees permission level access.

Employee Management

Employee Management

Record all your employee details, files and qualified skills in one system.

Document Management Software

File/Document Management

Access customer and employee files from anywhere.

Onsite Equipment Management Software

Onsite Equipment Management

Record all onsite equipment for each site.

WebFleet integration

Vehicle Management

View vehicle locations with WebFleet integration.

Customer Portal Software

Customer Portal

Allow customers to view Quotes, Jobs and Invoices all in one centralized location.

Credit Card Processing

Credit Card Processing

Accept credit cards payment online & onsite.

How Nexus Service Manager Works

From booking to invoicing, everything happens in one place. Your office and field teams stay in sync, all day, every day.

video explanation for field service management software

Continuous Evolving Software

At Nexus Service Manager, we know that your business never stands still and neither should your software. We are dedicated to the continuous evolution of our platform, driven directly by the insights, requests, and real world feedback of the users who rely on us every day. By actively listening to our community and adapting to the latest industry shifts, we ensure that Nexus doesn't just solve your challenges today, but constantly improves to be the future proof solution you need to grow.

Continuous Evolving Software

No Lock In Contract

Your free to change your mind or subscription at any time. The software grows with your business.

Free Training

All customers receive free onboard training. This helps customers get the most out of the software.

Unlimited Support

Not sure how to do something, just email or call support. Australian support that's gives you the right answer every time.

Database Conversion

We offer database conversion services to make the process easy and more efficient. Read More


Australian owned and operated Field Service Management Software

Australian owned and operated

Nexus Service Manager is entirely Australian owned and Australian operated.

Additionally the application data and servers are also hosted in Sydney, Australia, keeping your data as safe and close to home as possible.

We offer unlimited telephone and email support for a smooth and convenient process.


Who Trust Us

Ready to take control of your service business?

Join hundreds of Australian service businesses that use Nexus Service Manager to win back time, reduce admin and grow faster.

Frequently asked questions

Can't find an answer? Contact our team we're always happy to help.

Absolutely. We've optimised our mobile experience specifically for both platforms to ensure a consistent, high-quality performance. Whether you are using an iPhone or an Android device, you'll enjoy the exact same look, feel, and seamless functionality.
The system can be online within 2 days after signing up. However, set up can take around two weeks with proper configuration and template creation. Importing data from one database to another can extend that time frame by a week or two depending on the database being imported.
For over 15 years, Nexus Service Manager has been a trusted partner for businesses, delivering innovative job management software solutions to streamline operations. You can count on us to support your success with our proven track record.
Our robust, cloud-based infrastructure ensures near-perfect uptime, keeping your operations running smoothly 24/7. We're here to keep you connected and productive.
Your data's safety is our priority! We use industry-leading encryption, firewalls, and compliance with industry standards to protect your information at every step.
Absolutely, we've got you covered with regular backups stored securely across multiple locations to ensure your data is always safe and recoverable.
Our servers are hosted in secure, state-of-the-art Equinix data centres across Australia, ensuring fast access and compliance with local regulations.
Yes, you're always in control! Export your data effortlessly to CSV files with our user-friendly tools, giving you full flexibility.
Seamlessly connect with tools like MYOB, Xero, and more, designed to boost your workflow efficiency.
Our dedicated team provides unlimited email and phone support during standard business hours. We pride ourselves on fast response times and personalized assistance to ensure you have the expert guidance you need to keep moving forward.
We provide tailored training, plus user-friendly guides to help you unlock the full potential of Nexus Service Manager.

Seamless integrations with your favourite apps

GET IN TOUCH

Call us on 1300 301 302 or   Book a Demo